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Contact Us

Volume increases during this time of year for both online requests and phone calls, so wait times may vary.


Online Financial Aid, Billing, and Payment Assistance

This is the email equivalent for any questions or help you need for topics related to financial aid, billing and payment, or Federal Work-Study for all WVU campuses. Choose the appropriate option below to submit a ticket:

Admitted and Current Students
Students must log in with their WVU username and password to submit a ticket.


Parents and Other Third Parties


Faculty and Staff
Faculty and staff must log in with their WVU username and password to submit a ticket.

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Contact the University Registrar or Academic Records

For contact information for topics related to the Office of the University Registrar or academic records, choose the appropriate option below for your campus.

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Regular Business Hours

Offices are closed during University holidays.

Morgantown - Evansdale Crossing

Phone and online assistance: 8:15 a.m. - 4:45 p.m. Eastern, Monday through Friday
In Person: By Appointment Only

Morgantown - Health Sciences Center

Phone and online assistance: 8:15 a.m. - 4:45 p.m. Eastern, Monday through Friday
In Person: 10:00 a.m. - 2:00 p.m. Eastern, Tuesdays and Thursdays, appointments available but not required

Beckley

Phone and online assistance: 8:15 a.m. - 4:45 p.m. Eastern, Monday through Friday
In Person: 8:00 a.m. - 4:30 p.m. Eastern, Monday through Friday, appointments available but not required

Keyser

Phone and online assistance: 8:15 a.m. - 4:45 p.m. Eastern, Monday through Friday
In Person: 8:30 a.m. - 4:30 p.m. Eastern, Monday through Friday

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Mail

Checks should be made payable to West Virginia University.

Regular Mail
WVU Hub
PO Box 6004
Morgantown, WV 26506

Overnight, Expedited, Priority, or any parcel shipment that may require a signature
WVU Hub
Evansdale Crossing
62 Morrill Way - Suite 200
Morgantown, WV 26506

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