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Top Topics for August

The WVU Hub works hard to make information as easily accessible as possible. Below are topics that the Hub most often discusses during this time of year.

Federal Direct Loan eligibility can be impacted by enrollment. Please visit our Enrollment Confirmation webpage to learn more if your schedule is finalized and you're enrolled less than full-time in degree-pursuant coursework.

Contact the WVU Hub

At the Office

WVU Hub
Evansdale Crossing
62 Morrill Way — Suite 200
Morgantown, WV 26506
Get Directions

By Phone

(304) 293-1988 (1WVU)

8:15 a.m. - 4:45 p.m. Eastern, Monday - Friday.
Offices are closed during University holidays.

By Fax

(304) 293-4890

By Mail (All Campuses)

Checks should be made payable to West Virginia University.

Overnight, Expedited, Priority, or Signature-Required Mail
WVU Hub
Evansdale Crossing
62 Morrill Way - Suite 200
Morgantown, WV 26506
Regular Mail
WVU Hub
PO Box 6004
Morgantown, WV 26506

Keyser Campus

Regular Mail
WVU Potomac State College
ATTN:WVU Hub
101 Fort Avenue
Keyser, WV 26726

Overnight, Expedited, Priority, or any parcel shipment that may require a signature
WVU Potomac State College
ATTN:WVU Hub
101 Fort Avenue
Keyser, WV 26726

Submit an Online Assistance Request

This is the email equivalent for any questions or help you need for topics related to financial aid, billing and payment, or Federal Work-Study for all WVU campuses. Choose the appropriate option below to submit a ticket.

Students, faculty and staff must log in with their WVU username and password to submit a ticket.

All campuses are available via phone and online request from 8:15 a.m. to 4:45 p.m. Eastern, Monday through Friday.

Admitted and Current Students
Parents, Prospective Students, and Other Third Parties
Faculty and Staff

Virtual Appointments

The WVU Hub offers virtual assistance via Zoom. These sessions are by appointment only. Click the link below to view availability and schedule your appointment. Once finalized, you will receive a confirmation email from SignUpGenius that includes a Zoom link to access at your scheduled time.

Please note that day-to-day appointment availability may vary and pay special attention to the date and starting time you have chosen.

Schedule a Zoom Appointment

Schedule a FAFSA Assistance Appointment

Offices are closed during University holidays.

Phone and Online Assistance

All campuses are available via phone and online request from 8:15 a.m. to 4:45 p.m. Eastern, Monday through Friday

Contact the University Registrar or Academic Records

For contact information for topics related to the Office of the University Registrar or academic records, choose the appropriate option below for your campus.

In-Person Assistance


Morgantown

WVU Hub
Evansdale Crossing (2nd Floor)
62 Morrill Way
Morgantown, WV 26506

The WVU Hub at the Evansdale Crossing offers in-person assistance by appointment. These limited-availability appointments may vary day-to-day and can be made up to 24 hours in advance. If you are more than 10 minutes late to your appointment, you may need to be rescheduled due to limited staff availability. Please click the SignUpGenius button below to view availability and schedule your appointment. Questions for the University Registrar should be directed to registrar@mail.wvu.edu.

Schedule a Morgantown Appointment

Beckley

Financial Aid & Student Accounts (Billing and Payment)
609 South Kanawha Street
Beckley, WV 25801

Assistance is available from 8:00 a.m. to 4:30 p.m. Eastern, Monday through Friday.

Keyser

WVU Hub
Administration Building, Room 101
101 Fort Avenue
Keyser, WV 26726

Walk-in assistance is available from 8:15 a.m. to 4:45 p.m. Eastern, Monday through Friday.