Beckley

Volume increases during this time of year for both online requests and phone calls, so wait times may vary.

• Online Financial Aid, Billing, and Payment Assistance
• Registrar or Academic Records
• Regular Business Hours
• Phone: 304-293-1988 (8:15 a.m. - 4:45 p.m. Eastern, Monday through Friday)
• Fax: 304-293-4890
• Mail
• In-Person Assistance

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Online Financial Aid, Billing, and Payment Assistance

This is the email equivalent for any questions or help you need for topics related to financial aid, billing and payment, or Federal Work-Study for all WVU campuses. Choose the appropriate option below to submit a ticket:

Admitted and Current Students
Students must log in with their WVU username and password to submit a ticket.

Parents and Other Third Parties

Faculty and Staff
Faculty and staff must log in with their WVU username and password to submit a ticket.

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Registrar or Academic Records

For topics related to the Registrar or academic records, find contact information on the Registrar website.

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Regular Business Hours

Offices are closed during University holidays.

Phone and online assistance: 8:15 a.m. - 4:45 p.m. Eastern, Monday through Friday
In Person: 8:00 a.m. - 4:30 p.m. Eastern, Monday through Friday, appointments available but not required

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Phone

For questions related to financial aid, billing and payment, or Federal Work-Study for all WVU campuses, call 304-293-1988.

For topics related to the Registrar or academic records, find contact information on the Registrar website.

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Fax

For faxes related to financial aid, billing and payment, or Federal Work-Study for all WVU campuses, send to 304-293-4890.

For topics related to the Registrar or academic records, find contact information on the Registrar website.

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Mail

Checks should be made payable to West Virginia University.

Regular Mail
WVU Hub
PO Box 6004
Morgantown, WV 26506

Overnight, Expedited, Priority, or any parcel shipment that may require a signature
WVU Hub
Evansdale Crossing
62 Morrill Way - Suite 200
Morgantown, WV 26506

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In-Person Assistance

In-person hours are 8:00 a.m. - 4:30 p.m. Eastern, Monday through Friday. Appointments are available but not required.

Financial Aid & Student Accounts (Billing and Payment)
609 South Kanawha Street
Beckley, WV 25801

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